Why You Should Know About Travel Insurance Claims

Here is something which is very much essential to know about travel insurance cliams.
Bajaj Allianz Advantage

Bajaj Allianz is the only private general insurer in India to have an in-house team for handling Travel insurance Claims. This provides the following benefits to the customer:

    International toll-free phone and fax number
    24×7 availability
    Direct relationship with the customer and direct communication with hospitals in case of requirement of documents
    Quick settlement of claims
    Faster resolution of dispute and faster decision making on admissibility of claims

Claim process

    Claim is intimated by the customer through international toll free number which lands at the call center in India. In case, a call cannot be made, the claim can be intimated through email.
    On receiving the claim intimation, an Itrack is generated, which in turn automatically triggers a mail to the claimant informing them of the claim process, necessary documents required and provide them the claim form and other forms required. The same mail is also sent to the hospital in case of medical exigencies.
    A mail is also sent to the email id of the Claims team so that contact details of the claimant can be verified.

Tips for faster claim settlement

    Intimate the insurer as soon as the loss occurs. The service provider would be able to advise you about how to proceed further.
    Ensure that you provide correct details in the proposal form and disclose all information on existing health conditions.
    Provide complete documentation at the time of submission of claims, as per the requirements listed in the travel kit.
    For faster and direct credit of your claim amount, provide NEFT details to the insurer.